Viral Load Alert Launches

The project went live in October at the pilot site, Housing Works

The new Viral Load alert is the result of a grant awarded by City Council to improve care and engagement of patients living with HIV. These alerts are delivered to subscribed Health Home Care Managers, outreach workers, and other care team members when a consenting patient is out of care (defined as no primary care visit at any facility in the past 26 weeks (6 months and 2 weeks)) and not virally suppressed (VL > 200 copies/mL) at last lab.

These alerts stratify patients into 3 categories by their CD4 count to facilitate prioritized outreach.

• Priority 1: VL above 200 copies/mL and CD count below 50 cells/microL at last lab
• Priority 2: VL above 200 copies/mL and CD count between 50 and 200 cells/microL at last lab
• Priority 3: VL above 200 copies/mL and CD count above 200 cells/microL at last lab