Compliance Information

Compliance is Required and is an Essential Part of Health Information Exchange

The Healthix Compliance Plan

Welcome to Healthix. Before you can gain access to patient data, we first need to review the regulatory requirements that apply to all Healthix participants. To make it fast and easy, we have created:

The Healthix Compliance Plan (PDF)

The Healthix Compliance Plan is divided into sections that have numbered compliance requirements and associated explanations. Some have a process for you to follow, which you may already be doing – in which case this document will serve to validate your efforts. For others, this document will help you understand the requirements and assist in putting a process in place. Other sections will require you to indicate a point of contact at your organization, and finally some sections are purely to provide you with information and validate that you understand it and will comply with New York State Dept. of Health and Healthix Privacy and Security Policies.

Consent Forms: View Consent Forms Here

  • Patient Consent Forms: Receiving consent from your patients is essential to gaining access to their patient health information (PHI). We provide forms in 22 languages, click above to access the downloadable forms.

Telehealth Consent

What You Should Know about Accessing Healthix Data for a Telehealth Visit

During the COVID-19 pandemic, federal and state health agencies expanded the definition and coverage of telehealth services to improve patients’ access to care. Healthix adopted policies that allow providers who engage in telehealth services to obtain a “verbal” consent from a patient for access to data stored in SHIN-NY database via Healthix. Verbal consent must be clearly documented for audit review. Here’s what you need to know…

Click Here for more Information