For Patients

Privacy Matters. Yours is Protected with Healthix.

Your health information is private. And you want to be sure that it’s safe and protected. Healthix and our participating providers comply with New York State and Federal privacy and confidentiality laws, such as HIPAA, that protect your rights. Access to your clinical data through Healthix is secure and is limited to the healthcare providers who are involved in your care and the organizations that you choose to give your consent to.

Who can see my health information?

You control which healthcare organizations can access, view and share your clinical data by completing a Healthix Patient Consent Form and granting (or denying) consent on an organization-by-organization basis.

You may also elect to complete a Healthix Community Consent Form. Healthix Community Consent enables you to provide consent, with one signature, for all Participants in Healthix to access your health information, rather than only one Participant at a time.

Healthix Community Consent gives all your providers in the Healthix community the ability to see important health data to make better treatment and care management decisions. By allowing all Healthix Participants to have access to your records in Healthix, you will help to foster and enable collaborative care among your providers and also reap the benefits of effective, coordinated care.

What type of information will be shared?

Information accessed through Healthix may include all of your data, including but not limited to: sensitive information related to HIV/AIDS, mental health, genetic disease or tests, alcohol or drug abuse, sexually transmitted diseases and family planning. Only authorized medical professionals who provide or coordinate your care can see your data, and only with your consent. Your data is kept private and secure.

How can I be certain my privacy is protected and my health information is secure?

Healthix protects the privacy and confidentiality of your information in the following ways:

  • Healthix is governed by strict privacy and security policies that comply with New York State and Federal guidelines for health information exchanges.
  • Healthix and all of its participants are compliant with the Health Insurance Portability and Accountability Act (HIPAA), a law designed to improve the efficiency and effectiveness of the nation’s health care system.
  • Access to your data through Healthix is limited to authorized medical professionals who provide your care and have been granted consent.
  • Healthix maintains safeguards and tracks and audits all access to health information in our system. Mandatory audits are conducted to ensure proper use and compliance with Patient Consent policies.