We are sharing critical information concerning the Healthix Transport Layer Support (TSL) which will no longer by supported by the following applications:
· Google
· Microsoft
· Apple
· Mozilla
· Effective March 31, 2020, TLS 1.0 and 1.1 will no longer be supported by Google, Microsoft, Apple, and Mozilla
· Healthix takes security very seriously.
· March 24th at 11am – STAGE ENVIRONMENT ONLY Endpoint https://stage.healthix.org/
· March 31st at 11am – PRODUCTION ENVIRONMENT Endpoint https://portal.healthix.org/
Possible Error Messages – Contact Healthix
· Received fatal alert: handshake failure
· HTTP/1.1 503 Service Unavailable (When the TLS/SSL handshake failure occurs)
Contact the Healthix support team at Support@healthix.org or submit a ticket at https://www.healthix.org/techsupport/
We will have a multi-day Conference Bridge open for anyone who needs assistance.
We encourage everyone to join in one of the scheduled conference calls below and confirm/test that they have made the change.
Thursday, March 19 — 11:00 – 12:00 Noon
Tuesday, March 24 — 11:00 – 12:00 Noon
Tuesday, March 31 — 11:00 – 12:00 Noon
Please join my meeting from your computer, tablet or smartphone.
https://global.gotomeeting.com/join/131827877
You can also dial in using your phone.
United States (Toll Free): 1 866 899 4679
United States: +1 (646) 749-3117
Access Code: 131-827-877
New to GoToMeeting? Get the app now and be ready when your first meeting starts:
https://global.gotomeeting.com/install/131827877