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Relationship Management Team

Healthix Relationsip Management Team – Focused on Customer Engagement and Satisfaction

Our Relationship Management team is focused on creating the best possible experiences for our customers. That’s why we collaborate with customers on the enhancements and innovations they value the most. Our goal is to engage our customers and to understand their needs to provide the best possible solutions. From helping them find the right type of alerts, to integrating  into their EHR, to providing custom reports — we are here to help.

Our team is set up by market segments, ranging from health plans, hospitals to independent delivery networks (IDN), Federally Qualified Health Centers (FQHC), Community Based Organizations, and more.

Meet Our Team


Harold del Pino – Director, Business Relationship Management

Harold brings +15 years of experience in the healthcare industry with a proven track record of cultivating and maintaining long-lasting relationships with customers ranging from health plans, hospital systems and health & wellness organizations. In his role, Harold oversees a team of 6 Relationship Managers responsible for managing Healthix’s top customers in various market segments.  In addition to managing a team, Harold is an individual contributor and manages our Health Plan and IDN partners.


Thomas MacGinley – Senior Business Relationship Management

Thomas is a seasoned veteran in the healthcare IT field with over 20 years of experience. Thomas’s focus at Healthix is Independent Delivery Networks (IDN) market segment where he manages the relationships with Northwell, Catholic Health Services and Maimonides to name a few.


Charlene Prismy – Senior Business Relationship Management

Charlene’s background and her work with Mount Sinai Icahn School of Medicine, Catholic Health Services and NYU makes her a strong Relationship Manager leading the Hospital market segment. A few of the customers she manages are Mount Sinai, One Brooklyn Health and Wyckoff Heights Medical Center.


Maria Sanchez-Posada – Senior Business Relationship Management

Maria brings 18 years of healthcare consulting to Healthix where she is responsible for managing Federally Qualified Health Centers and Large Ambulatory market segment.  A few of her customers are Ryan Health, Betances and Advantage Care Physicians.


Adriana Santos

Adriana is responsible for Community Based Organizations, Long Term Care and Small Ambulatory market segment. A few of her accounts are The Children’s Aid Society, NYC Reach and St. Mary’s Healthcare System for Children.