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Healthix System Performance

Healthix System Status:

UPDATED:  Wednesday, May 25, 2022

Healthix has developed this centralized page as a one-stop resource for maintenance schedules, system issues, support ticket requests, FAQs and more. When system delays occur for whatever reason, clinical alerts and access to timely patient information may be delayed– we will make note of all latency issues in the table below. Healthix remains committed to ensuring performance reliability and delivering the highest value to all our participating organization.

 

We continue to experience a long delay in the delivery of our alerts and are working towards a solution to bring these to real time delivery status in the near future.  Thank you for your patience.

 Service Status Duration of Impact Comments/Notes
Portal System Up
Clinical AlertsMDM/HL7 System Up  ongoing delay of alert delivery (76 hours)
Clinical AlertsDirect System Up  ongoing delay of alert delivery (76 hours)
Clinical AlertsCMC Portal System Up  ongoing delay of alert delivery (76 hours)
Clinical Information Update (CIU) System Up
CCD; C-CDA System Up