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May 31, 2023 – Mount Sinai Health System Integration and Alerts
Please be advised that Mount Sinai Health System is in the process of upgrading our Health Information Exchange (HIE) technologies, necessitating a reintegration with Healthix. Phase 1 will take place on Thursday, June 1. NYSDOH and NYeC have been made aware of the temporary changes. Learn More
Friday, May 26, 2023 12:30 pm
We have corrected the issue preventing the inbound and outbound feeds received via VPN. If your queues are not going down, please restart your outbound service on your HL7 engine to Healthix. If you are still not receiving data, please restart your inbound services on the HL7 engine from Healthix. Thank you for reaching out to Customer Support if you are still inbound or outbound feeds are still impacted. We will update delays on alerts shortly.
Effective Monday, May 8, 2023:
All inbound and outbound data has been suspended for Richmond University Hospital pending an investigation, as reported by NYSDOH. Please check here for updates as they become available.
Last Update: 11:00 AM
| Service | Status | Duration of Impact | Comments/Notes |
|---|---|---|---|
| PORTAL | System Up | no issues | |
| CLINICAL ALERTS | System Up | Processing w/some delays | |
| MDM | System Up | real time | |
| HL7/ADT | System Up | real time | |
| Direct | System Up | real time | |
| Daily Digest | System Up | ALL FILES DISTRIBUTED WERE BLANK ON 5/31 – BEING RE-RUN AND REDISTRIBUTED TODAY | |
| eMOLST | System Up | real time | |
| CMC Portal | System Up | real time | |
| CLINICAL INFORMATION UPDATE (CIU) | System Up | 3 days delayed | |
| CCD; C-CDA | System Up | real time |
Contact your
Healthix Relationship Manager
or call the Support Desk at 877-695-4749
