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Performance

Tuesday, March 19, 2024

  • No Delays
  • Delays
  • System Down

Alerts System Status

8:00 AM

ADT & ALERTS PLUS
CMC PORTAL
DAILY DIGEST (DDIG)
DIRECT
eMOLST
MDM EHR

Data Search and Delivery Status

PORTAL
CIU (CCD PUSH)
HEDIS 360°
CCD QUERY
CONCISE
Deidentified Database (DIDB)

System Status Notifications

  • March 18, 2024

    Intermittent Delays Sending Data to Healthix

    Ongoing work by our third party vendor is causing intermittent delays in processing of inbound data to Healthix. You may experience queues or delayed acknowledgement of data passed to Healthix, however it is all processing.  This is most impactful during business days when we have the highest message volume from 9am to 6pm. Thank you for your patience while we work to resolve this matter.

  • March 18, 2024

    System Support Update for Healthix Portal Users: “System Unavailable” Message Upon Log In

    We are aware that many customers had been experiencing a “System Unavailable” message upon trying to log in to the Healthix Portal.  We have made a correction to address this matter and you should no longer be experiencing this message. Thank you for contacting our Customer Support team if have any issues logging in to the Healthix portal.

    To contact our support team, you may also call 1-877-695-4749 | Contact Us