Healthix System Performance

Healthix System Status:

UPDATED:  Tuesday, November 19th, 2019 11:00 am

Healthix continues to regularly monitor its system performance to provide you with a daily update. This page has been developed to keep you aware of any maintenance schedules or system issues. We have recently overcome delays in processing both inbound and outbound data, especially for clinical alerts and access to timely patient information. Healthix remains engaged with our vendors and internal resources in making improvements to ensure performance reliability. We would like to acknowledge your patience and support as we strive to deliver value to each organization that participates in Healthix.


System Up-Time (Current Month): 97%

 Service Status Duration of Impact Comments/Notes
Portal System Up
Clinical Alerts – MDM/HL7 System Up
Clinical Alerts – Direct System Up
Clinical Alerts – CMC Portal System Up
Clinical Information Update (CIU) System Up
CCD; C-CDA System Up


Should you wish to speak to someone, please contact your Healthix Account Manager at or Systems Support at or the call the Support Desk at 877-695-4749 line 1