Healthix is a non-profit, health information exchange funded by the NYS Department of Health. We are committed to securely exchanging patient data to improve the quality and efficiency of care. Healthix collects and aggregates patient information from thousands of providers in the Greater New York area. Patient data is made available to providers with patient consent.
You likely receive medical care from several physicians and providers — each with their own medical record for you.
If your providers share this information with one another, they will gain a fuller picture of your health. Having your complete medical history, including prior treatments, test results, and allergies helps them provide the best treatment. It can also: reduce duplicate tests/labs, lower the likelihood of adverse drug interactions and enhance provider communication.
Healthix receives clinical information from over 8,000 facilities — from large hospital systems to small doctor practices. For a complete list of data suppliers, see our Participant List. This will help you to determine if your personal providers are supplying data to Healthix.
No. Healthix is a business associate of each provider organization in the Participant List. Under HIPAA, this gives Healthix the right to collect, organize and hold the data from different sources, creating a master patient record. Data about you can only be released with your consent.
It is mandatory for providers to display a patient notice informing patients that your facility is participating in Healthix. The patient notice must be displayed and readily available. The patient notice informs patients that their Protected Health Information (PHI) is being uploaded into Healthix and explains how they may choose to deny consent for all Healthix Participants. Healthix provides a standard patient notice which must be enforced. If your provider participate with Healthix, but does not inform you, kindly contact [email protected]
Yes. Consent is voluntary, and can be changed at any time, simply by submitting another consent form. If you are undecided, your patient information can still be accessed in an emergency situation.
If you want to deny nearly all providers the ability to use Healthix to see your records, you may download and complete a Healthix-Wide Denial of Access Form (opens in new window). Please read the form in its entirety to understand the limitations that may still apply. Questions? Contact [email protected]
Healthix contains patient data, such as lab and radiology results, medications, allergies, diagnoses, medical encounters and more. Please be aware, if you provide consent, sensitive medical information may be accessed related to HIV/AIDS, mental health, genetic disease or tests, alcohol or drug abuse, sexually transmitted diseases and family planning.
As a patient, you have the right to control whether any Participating Provider can access your medical information. A provider involved in your care must have your consent to access your information through Healthix. The decision to participate in Healthix is voluntary.
Public Health and Organ Procurement Organization Access. Federal, state or local public health agencies and certain organ procurement organizations are authorized by law to access health information without a patient’s consent for certain public health and organ transplant purposes. These entities may access your information through any New York State Qualified Entity for these purposes without regard to whether you give consent, deny consent or do not fill out a consent form.
Patient Directed 3rd-Party Applications (Commonly known as “Apps” or “APIs”). Consumers/Patients need to understand how their data will be used, stored and further exchanged by the 3rd party applications. App developers inform Consumers of the future use of their personal data by the application in the User Agreements, however these are not always easily interpreted. We encourage all consumers to review these documents before authorizing exchange of their Protected Health Information (PHI) via any 3rd party application.
Healthix Privacy and Security Teams are working to ensure, to the fullest extent possible, that the 3rd Party Apps that we connect with provide evidence of robust identity proofing of the requestor, and secure channel transfer of the data to the App. However, any further use or release of patient data is governed by the App User Agreement and may no longer be protected under federal privacy law (HIPAA).
With Healthix, you can be sure your information is private and secure. We follow all NYS and Federal requirements to ensure the proper protection of patient information. When consent is granted, only care givers involved in your care can access your medical information.
If you have questions regarding the accuracy of the information Healthix has received from our Participating providers we will direct you to those providers to file a request for correction. Only the provider organization can assist you in resolving an inquiry or dispute over the accuracy of your Protected Health Information, and correct erroneous information in their records, if applicable. Further, Healthix requires that its participating organizations and data suppliers notify us if they process a correction to a patient medical record in response to patient requests so that erroneous information can be corrected in Healthix. Questions? Contact [email protected].
Unfortunately no. Healthix data services are made available to city and state officials only when a state of emergency is declared. Outside of any citywide declared emergency activations, citizens should be reaching out to 911 or their local precinct to report missing persons.
Outside of these periods, family members, loved ones and/or care partners of missing persons have a number of options to contact for assistance:
