Meet the newest members of the Customer Relationship Management team! No images? Click here Healthix - Improving data quality, reliability and customized service offerings.Care Coordination: Ambulatory care outreach post hospital discharge ensures proper follow-up care becomes the norm. Critical Care: When a seriously compromised patient presents in the ER, it is imperative for physicians to know if a patient has a DNR available. At a large NYC hospital system, the eMOLST document can be found in the patient’s record, thanks to a custom Healthix eMOLST alert. Quality Based Metrics HEALTHIX HAS BEEN SENDING ALERTS FOR YEARS. WITH THE HELP OF OUR CUSTOMERS, WE NOW ARE ADAPTING THEM TO ADDRESS SPECIFIC NEEDS. Care Coordination – Receiving alerts in real-time for patients is essential. When alerts are triggered (Admit and Discharge to ED, Hospital, Skilled Nursing), outreach begins. Often, value-based contracts pay for successful patient outreach in a given timeframe (48 hours, 7-14 days post discharge). Timeliness is key. Clinical Care – For clinicians with limited time, high volumes of alerts can be inefficient. They seek relevant patient information, when and where they need it. Specificity is key. Quality Based Metrics – Having the full picture of patients/members assists in ensuring key health measures are met. Alert data is delivered into a system that can analyze and use the data to improve care. Comprehensiveness is key. “I love Healthix Alerts — they help us to quickly and effectively bridge that middle ground. A provider’s familiar face can assist the hospital's medical team in building rapport with a patient, and driving informed decisions on everything from a biopsy to a DNR/DNI.” – Razia Jayman-Aristide, MD MS-HPPL FACP, Chief Medical Officer, New York Health If you would like to learn more about service offerings, visit our Services page. Latest Healthix News and Updates Check Out Who's Using the Healthix Portal to Help their Patients On average, each month Healthix portal users read over 6,500 alerts, view 10,300 patient health records and exchange thousands of diagnostic lab results between treating providers. DID YOU KNOW? Healthix is connected to all hospitals in the greater New York City and Long Island area. Healthix data is used by thousands of healthcare and community-based professionals to improve patient care and clinical outcomes. Our participants include doctors, nurses, care managers, quality assurance, clinician office staff and psychologist just to name a few. “Healthix enables and supports value-based care, reducing unnecessary or duplicative treatment, leading to better care, healthier patients, and lower costs.” - New York eHealth Collaborative Healthix is a powerful tool that leads to improved patient outcomes, care and a significant reduction in unnecessary healthcare spending. Over the years, the work with NYC DOHMH is really taking root. Healthix is becoming an integral part of their operations. - Tom Moore
HEALTHIX IS PRESENTING AT THE CIVITAS NETWORKS FOR HEALTH 2022 ANNUAL CONFERENCE, A COLLABORATION WITH THE DIRECTTRUST SUMMIT, Healthix will be there alongside national thought leaders to discuss advancing health equity. Why Regional HIEs are Positioned to Close the Health Equity Gap | Tuesday, August 23, 4:15 PM - 5:00 PM (CDT) This session will discuss how HIEs weave together important policy levers, local partnerships, and technology to incorporate social determinants data into provider's workflow to close the health equity gap. Healthix/Maimonides Health/Community Care of Brooklyn Drive Collaboration, Engage Community and Promote Health Equity During COVID19 Pandemic | Available On Demand Beginning August 8. HEALTHIX WELCOMES TWO NEW SENIOR STAFF MEMBERS TO ITS CUSTOMER EXPERIENCE TEAM: JORDLEE THOMAS AND YELENA KAPLAN Jordlee Thomas Yelena Kaplan Both Jordlee Thomas and Yelena Kaplan are Senior Business Relationship Specialists. Jordlee will be servicing independent hospitals and large ambulatory practices while Yelena will be servicing our Behaviorial Health Organization, OMH, and OASAS customers. We welcome them both to Healthix! Did You Know? Learn more to ensure conditions of access and requirements for documentation are met. Questions? compliance@healthix.org WHAT YOU SHOULD KNOW ABOUT ACCESSING HEALTHIX DATA FOR A TELEHEALTH VISIT HEALTHIX DATA QUALITY INITIATIVE SYSTEM & ALERT PERFORMANCE YOU PLAY AN ESSENTIAL ROLE IN OUR EFFORTS IN IMPROVING OUR CUSTOMER USAGE AND SATISFACTION Healthix prioritizes improvements, enhancements and new offerings based on your feedback. Each year, that feedback comes in the form of a customer usage and satisfaction survey known as the NORC survey. The survey is designed to elicit feedback on usage and satisfaction. Your participation helps us help you! |