NYCIG Merger Resource Page

NYCIG has Merged with Healthix

Welcome to our expanded Healthix network! The combined organization serves as the definitive source of clinical information in New York City and Long Island, leveraging data of more than 20 million individuals to support your care coordination, outreach efforts, and patient outcomes.

Visit this page for information, during our transition period, as we move NYCIG data into our system and implement other changes supporting the merger.

Customer Service

If you do not know who your account manager is, click below and find out. This person will provide you with high-touch, quality service.
Find Your Account Manager

Click below for frequently asked questions on common technical issues. If the FAQs do not address your concerns, you may open a support ticket through the form on the page.
Technical Support


Long Island Office:
551 North Country Road, Suite 206, St. James, NY 11780

For non-technical questions, click below.
General Inquiries

Click the link below, and conveniently submit your privacy questions through a short form.
Privacy Concerns


The following link takes you to a listing of our Participants and their data contributions.
NYCIG Participants & Data Contribution
Healthix Participants & Data Contribution

The following link will take you to a listing of Healthix Consent forms for your use in collecting consent.
Consent Forms

Also, to learn about our new COVID-19 Alerts & Reports, Click Here>

Helpful Materials

How to Create Password and Set Up Multi-Factor Authentication —Fact Sheet > 

Tour of the Healthix Portal